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  1. Do I need an account to place an order?
    Yes! You need to have an account before you can place an order.
  2. Can I change my password?
    Yes! Click on log-in. Next click on change password
  3. Can I change my information?
    Yes! After you’ve been logged-in, you can adjust the information.
  4. How do I place an order?
    Just watch this movie. If you have further questions, feel free to contacting us.
  5. When will my order be delivered?
    As soon as we’ve received the payment, we will ship your order. You will receive a track&trace to follow your order.

If you have any further questions, please contact our customer service by sending an email to info@koppen.com or calling +31 40 286 82 79

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